J&K Bank Holds Customer Meet in Delhi, Assures Better Services

J&K Bank dignitaries addressing clients at the Delhi customer meet.

Srinagar, Sept 6: Jammu & Kashmir Bank today organized a customer meet at its Delhi zonal office, chaired by Executive Director Sudhir Gupta, along with Zonal Head Rosy Tickoo and DGM (CPC–Delhi) Dorjey Angchuk. The event brought together a cross-section of clients from the region who attended with senior bank officials.

Feedback Is Key

Gupta underscored the importance of direct customer feedback, calling it invaluable in helping the bank align its products and services with customer expectations. He assured that every practical suggestion would be considered to continuously improve service delivery.

Service Excellence is the Foundation

He urged operational heads to strengthen service monitoring, emphasizing that courteous, responsive, and reliable interactions form the bedrock of the bank's reputation.

Clients Feel Valued

Participants appreciated the initiative, saying such dialogues build trust and make them feel like valued partners in the bank’s growth. They praised the bank’s openness to feedback and willingness to act on suggestions.

Commitment to Enhanced Experience

The meet concluded with a strong promise from bank leadership to thoughtfully review all inputs received and take necessary steps to elevate the customer experience across all touch points.

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Source: Based on reporting by Daily Excelsior (Read Original)

Labels: J&K Bank, Customer Meet, Delhi, Service Improvement, Client Feedback

Tags: #JKBank #CustomerMeet #ServiceExcellence #Delhi #ClientFeedback

Disclaimer: This is a rewritten summary based on reporting by Daily Excelsior. Jammu News Portal does not assume responsibility for the accuracy of external content.